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A dispatcher’s job duties and responsibilities may vary according to the working organization, nonetheless, common job duties and responsibilities of a dispatcher include:
- · Documenting and maintain (scheduled, missed, pickups) route sheets of route completion and driver locations
- · Receiving and dispatching orders as per calls for products and deliveries
- · Should receive and record calls with significant information
- · Should able to prioritize calls according to the urgency
- · Should coordinate and monitor the schedules
- · Having a status update of field units and updating them about orders, traffic, obstacles, and requirements
- · Maintains logs and records of calls and other related information
- · Keeping organization information confidential
- · Should be updating customers on the product state like item availability, shipment methods, product arriving time and answering customers related queries if asked.
What are the skills needed for dispatcher?
- · Good written and verbal skills
- · Time management skill plays a vital role here
- · Active listening and learning
- · Problem solving and decision making skill
- · Critical thinking skill when encountered new uncertain problems
- · Ability to perform multi-tasking
- · Having strong knowledge of roadways
- · Ability to work on a shift basis
- · To be a good team player
- · Having knowledge of rules and regulations and following procedures
What are all the qualifications and training needed to be a dispatcher?
To become a dispatcher some procedure can be totally different from one company to other even if you have prior experience, but holding a high school diploma/GED will be favorable.
How much money do dispatcher make per hour?
According to statistics of work.chron.com, Emergency Dispatcher Salaries. Police, fire and ambulance dispatchers earned an average $37,460 per year, or $18.01 per hour, as of May 2011, states the Bureau of Labor Statistics. Their wages ranged from less than $22,700, or $10.91 per hour, to more than $55,640 per year, or $26.75 per hour.
The annual salary of a dispatcher:
What is the average annual salary for Dispatcher? Or How much does a Dispatcher make?
According to salary.com, The median annual Dispatcher salary is $42,580, as of March 01, 2018, with a range usually between $36,568-$49,931, however this can vary widely depending on a variety of factors.
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